What happens between signing and a running operation, what we do and what we need from you. No surprises, and no need for an IT department of your own.
For decades it has worked the same way: you pay up front, you wait months, sometimes years — and only then find out it is not what you needed.
We do it differently. We spent years building and tuning ERIOS in live operations, not on paper. That is why we can show it to you working before you sign, deploy it in 7 days and quantify the benefit in advance. The risk does not move to you — it stays with us.
Most projects drag on because the parties keep negotiating what was supposed to be built. We agree it at the start and sign it: what will be delivered, by when and how it will be verified. That is exactly why we can quantify the return rather than promise it.
That is why day one is not about configuration but about mapping your real flows. The return calculation comes out of those — from your own figures, not an industry average.
The same timeline you see on the website. We stick to it.
The handover criteria are defined up front and signed. The scope is fixed — it is not up for later negotiation.
We walk your operation and map the real flows — not the ones from the manual. This is where the return calculation comes from, and where it becomes clear which of the two paths we take.
We do the configuration: roles, stock, orders, production and records, based on what we saw in the operation. Meanwhile your people carry on working.
We train your people and go live. You add another device later yourself by scanning a QR code — without us and without waiting.
From go-live, data is created at the point of work — not typed into a spreadsheet in the evening. The system is 100% paperless and every step leaves a digital trail.
Four properties that matter once the system is running for real.
The system runs without a connection and syncs once it is back. An outage does not stop the operation.
After a failure you restore a device by scanning a QR code and carry on. You add another device the same way.
Append-only — nothing is deleted. Every step leaves a digital trail: who, when, what and where. You have an auditable history as well as a plan.
It needs almost no attention. The system does not need an administrator of its own — and when something needs doing, that is on us.
The answers that usually only come up at the third meeting. Here they are up front.
No. We start where the biggest loss happens — usually between the order, the warehouse and production. We can run alongside the rest and connect to it through the data.
The price follows the size of the operation — how many workplaces, devices and processes we take on. We deliberately do not publish a price list: until we have seen your flows it would only be a number. After the mapping you get the price and the return calculation in one document — and only then do you decide.
ERIOS is built for operations-driven companies in general — production, warehousing and logistics, e-commerce and fulfilment, FMCG and distribution, and technical operations. What matters is whether goods, material or tasks pass through several steps.
The date and the handover criteria are part of the protocol signed on Day 0. If we do not meet them, that is our problem, not yours — which is exactly what the sentence at the start of this guide is about.
No. Our team does the configuration, you add another device by scanning a QR code, and when something needs doing, that is on us. That is precisely why deployment takes days rather than months.
Both are without obligation. Pick the one that fits the time you have right now.
We show you the system running on data that resembles your operation. We enter one order, change a date — and you see the whole flow and the delivery time recalculate.
We walk your operation and tell you where we would start, what it will bring and what it will cost — or we honestly say it does not make sense yet.
We get back to you within 24 hours and arrange a short call about where it pinches most.
If it makes sense, we come for a site visit and map the real flows.
You get the return calculation and the price in one document. Only then do you decide.
The analysis is without obligation and its output stays with you — even if you decide not to go ahead. Proven in enterprise operations in the EU and the USA.
Matúš Benčo · ERIOS